Store Policies

Ordering Processing

Orders can be placed through our website bkwshop.com 24/7.
Upon placing an order, you will receive an email confirmation with your order details.

We offer worldwide shipping.
Orders are typically processed and shipped within 3 business days.
Shipping costs and estimated delivery times are displayed during checkout.
Once your order is shipped, you will receive a tracking number to monitor your package's journey.

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return or exchange eligible items within 30 days of receiving your order.
To initiate a return or exchange, please contact our customer service team at bkwmerch@gmail.com with your order number and reason for return/exchange.
Items must be returned in their original condition, unused, and in their original packaging.
Please note that shipping fees for returns/exchanges are the responsibility of the customer unless the return is due to an error on our part.

Refunds will be issued to the original payment method once the returned items are received and inspected.
Please allow 5-7 business days for the refund to reflect in your account.